Nayya, bringing transparency to choosing and managing healthcare plans, raises $2.7 million – TechCrunch
Entrepreneurs Roundtable Accelerator -backed Nayya is on a mission to simplify choosing and managing employee benefits through machine learning and data transparency.
The company has raised $2.7 million in seed funding led by Social Leverage with participation from Guardian Strategic Ventures, Cameron Ventures, Soma Capital, as well as other strategic angels.
The process of choosing an employer-provided healthcare plan and understanding that plan can be tedious at best and incredibly confusing at worst. And that doesn’t even include all of the supplemental plans and benefits associated with these programs.
That’s where Nayya comes in. When enrollment starts, employers send out an email that includes a link to Nayya’s Companion, the company’s flagship product.
Companion helps employees find the plan that is right for them. The software first asks a series of questions about lifestyle, location, etc. For example, Nayya founder and CEO Sina Chehrazi explained that people who bike to work, as opposed to driving in a car, walking or taking public transportation, are 20 times more likely to get into an accident and need emergency services.
Companion asks questions in this vein, as well as questions around whether you take medication regularly or if you expect your healthcare costs to go up or down over the next year, without getting into the specifics of chronic ailments or diseases or particular issues.
Taking that data into account, Nayya then looks at the various plans provided by the employer to show you which one matches the user’s particular lifestyle and budget best.
Nayya doesn’t just pull information directly from the insurance company directory listings, as nearly 40 percent of those listings have at least one error or are out of date. It pulls from a broad variety of data sources, including the Centers for Medicare and Medicaid Services (CMS) to get the cleanest, most precise data around which doctors are in network and the usual costs associated with visiting those doctors.
Alongside Companion, Nayya also provides a product called ‘Edison,’ which it has dubbed the Alexa for Helathcare. Users can ask Edison questions like “What is my deductible?” or “Is Dr. So-and-So in my network and what would it cost to go see her?”
The company helps individual users find the right provider for them with the ability to compare costs, location, and other factors involved. Nayya even puts a badge on listings for providers where another employee at the company has gone and had a great experience, giving another layer of validation to that choice.
As the healthtech industry looks to provide easier-to-use healthcare and insurance, the idea of ‘personalization’ has been left behind in many respects. Nayya focuses first and foremost on the end-user and aims to ensure that their own personal healthcare journey is as simple and straightforward as possible, believing that the other pieces of the puzzle will fall into place when the customer is taken care of.
Nayya plans on using the funding to expand the team across engineering, data science, product management and marketing, as well as doubling down on the amount of data the company is purchasing, ingesting and cleaning.
Alongside charging employers on a per seat, per month basis, Nayya is also looking to start going straight to insurance companies with its product.
“The greatest challenge is educating an entire ecosystem and convincing that ecosystem to believe that where the consumer wins, everyone wins,” said Chehrazi. “How to finance and understand your healthcare has never been more important than it is right now, and there is a huge need to provide that education in a data driven way to people. That’s where I want to spend the next I don’t know how many years of my life to drive that change.”
Nayya has five full-time employees currently and 80 percent of the team comes from racially diverse backgrounds.